We have recently received clarification from the DHHS and Australian Physiotherapy Association regarding Physiotherapy services during stage 4 restrictions.

Physiotherapy remains an essential service.

However, the DHHS deems face to face care only essential in the following circumstances.

Criteria for essential treatment

The absence of treatment, or a six-week delay in treatment, will cause significant deterioration of the patient’s functional independence

AND

Is likely to cause escalation in care needs (for example, medical treatment/review or admission to hospital or presentation to an emergency department).

If you don’t understand which category of client you are, please don’t hesitate to speak with your treating physiotherapist.

Treatment options

Face-to-face:

Essential treatment required for the reasons outlined above and the patient’s condition cannot be treated via Telehealth

Telehealth:

If the patient’s condition can be addressed by Telehealth

No treatment - Non-essential treatment can be deferred for 6 weeks or addressed by a Telehealth consult.

If you are unsure what category your injury falls under, please contact us on 1300292894 or via the website.

If your condition deteriorates and you need treatment, please call our reception team. We are able to see you in our rooms if physio treatment is required.

Is Telehealth an option for me?

Telehealth is an effective treatment option for many conditions. Please check out our Telehealth FAQ page on our website or call the clinic on 1300 292 894 to discuss this option with one of our physios.

Get in touch to discuss your treatment

Please get in touch with your Physio team at JBA Physio if you have questions about your treatment. Or if your condition deteriorates and you need some treatment.

Fill in the email us or call the clinic on 1300292894 during business hours.